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UpWiz Privacy Policy

Last Updated: 25.05.2025

Hi there! At UpWiz, we care about your privacy. This policy explains what info we collect when you use our UpWiz Chrome/Edge browser extension and our website (we’ll call all this the “Service”), and how we use and protect it.

1. What Info We Collect & Why

  • When you sign up (Basic/PRO Plans):
    • Your Email: So we can create your account, help you if you need it, and send important updates.
    • Your Professional Bio (Optional): If you share this, your AI assistant uses it to give you better job ratings.
    • Payment Info (PRO Plan only): Our trusted payment partners (like Stripe or PayPal) handle this to process your subscription. We don’t store any payment info.
  • As you use UpWiz:
    • Your Job Ratings & Notes: This is key for your AI assistant to learn your preferences and give you personalized scores.
    • How You Use UpWiz: We look at things like which features you use (anonymously or grouped together) to see what’s popular and how to make UpWiz better.
    • Tech Stuff: Like your browser type, extension version, or if an error pops up. This helps us fix bugs and improve things. We might see your IP address, but we try to keep this general.
  • Cookies (for our Website): If you visit our website (for your account, etc.), we might use cookies (tiny data files) to make things work smoothly. You can usually tell your browser to block cookies.

2. How We Use Your Info Basically, to:

  • Make UpWiz work for you (especially the Smart Ratings!).
  • Improve UpWiz and develop new features.
  • Handle your PRO subscription.
  • Talk to you if you need help or if we have important news.
  • Keep UpWiz secure and prevent misuse.
  • Do what the law requires.

3. Sharing Your Info

  • We may share info with:
    • Service Providers: Companies that help us run UpWiz, like payment processors, AI service providers, and hosting companies. They only use your info to do their job for us.
    • For Legal Reasons: If the law requires it, or to protect everyone’s safety and rights.
    • If UpWiz Changes Hands: If we sell or merge UpWiz, your info might go with it (we’d let you know).
    • With Your Okay: If you say it’s alright to share it for another reason.

4. Keeping Your Info Safe We do our best with security measures, but remember that no online service is 100% hack-proof.

5. How Long We Keep Your Info We keep it as long as we need it to provide UpWiz to you, or as long as the law says we have to.

6. Your Rights Over Your Info Depending on where you are, you might have rights to:

  • See the personal info we have about you.
  • Ask us to fix or delete it.
  • Ask us to limit how we use it. Just email us at uemakerlab@gmail.com if you want to do any of these.

7. Kids’ Privacy UpWiz is for grown-ups (at least 13, or 16 in some places). We don’t knowingly collect info from kids.

8. Info Traveling the World Your info might be stored or processed in countries outside your own (like where our servers or AI providers are). By using UpWiz, you’re okay with this.

9. Upwork & Other Sites This policy is just for UpWiz. It doesn’t cover Upwork itself or any other sites you might visit. Check their privacy policies too!

10. Changes to This Policy If we make big changes, we’ll update this page and the “Last Updated” date. Check back now and then.

11. Questions? Just shout! Email us at uemakerlab@gmail.com. UpWiz is made by ueMakerLab.